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Today's Tapas Tip The Art of Worldly Wisdom, by
Balthasar Gracián 1647 contains some 300 maxims some of which are still
relevant to professional selling in 2014.
Below Gracián describes the 'modern vogue' for social economics, the law of reciprocity, sales psychology,
No 4 .Create a
feeling of Obligation.
Some transform favours received into favours bestowed, and
seem, or let it be thought, that they are doing a favour when receiving one.
There are some so astute that they get honour by asking, and
buy their own advantage with applause from others.
They manage matters so cleverly that they seem to be doing
others a service when receiving one from them.
They transpose the order of obligation with extraordinary
skill, or at least render it doubtful who has obliged whom. They buy the best
by praising it, and make a flattering honour out of the pleasure they express.
They oblige by their courtesy, and thus make men beholden
for what they themselves should be beholden. In this way they conjugate
"to oblige" in the active instead of in the passive voice, thereby
proving themselves better politicians than grammarians.
This is a subtle
piece of finesse; a still greater is to perceive it, and to retaliate on such
fools' bargains by paying in their own coin, and so coming by your own again.